Disability Awareness

As a society we often focus on what is wrong with a person who has a disability, rather than what they can do. For many the biggest obstacle they face is the attitudes created by society rather than their own impairment. This course provides the tips for more effective communication and the do’s and don’ts of assisting disabled people.

Course Objectives:

At the end of this course you will:

• Have a greater understanding of the needs of your customers
• Be able to provide improved levels of customer service to disabled staff
• Recognise commonly held misconceptions of disability
• Understand how to assist disabled people more effectively

[ Disability Awareness Etiquette ]

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